About Us

International Customer Experience Professionals

Kinetic Consulting Australia is a boutique consulting company based in Sydney providing private and public sector clients with the full suite of  customer experience consulting services to accelerate growth, build brand value, and achieve market differentiation. We specialise in creating and implementing practical strategies that can offer organisations the highest impact on their business.
Our business consulting helps our clients accelerate, optimise and transform their organisations using leading CX business strategies and digital solutions. Australian clients can leverage from our international CX expertise gained working with some of the largest companies and government departments around the world.

Joe Tawfik | CEO

Joe is the founder and CEO for Kinetic Consulting Australia. Joe has over 25 years senior management experience. Over the years he has started-up, developed and coached numerous companies to success. He has worked across industries and won several awards for CX excellence and quality over the years. Joe has an extensive and proven track record for achieving outstanding results for clients based all over the world.

Consulting Team

Kinetic Consulting Australia has a network of consultants both locally and internationally that are subject matter experts in a wide range of business disciplines. This ensures the highest calibre resources are appointed on consulting assignments to specifically meet our client’s specific requirements. Our consultants all come with a proven track record and extensive experience in their respective fields. The team is mostly comprised of ex C-Level executives with experience from blue-chip organisations to ensure practical and achievable results for our clients.